Terms & Conditions
Terms and Conditions
Last updated: October 2024
Welcome to Zen Prints Shop (the "Site"). By accessing or purchasing from our Shopify store, you agree to the following Terms and Conditions ("Terms"). Please read these Terms carefully before accessing or using our website.
General Conditions
By visiting our store and/or purchasing products, you engage in our “Service” and agree to be bound by these Terms. These apply to all users of the site, including but not limited to browsers, customers, and merchants.
You must be at least 18 years old or have the consent of a parent or guardian to use this site. By using our store, you agree not to engage in any illegal or unauthorized conduct that violates these Terms.
We reserve the right to refuse service to anyone for any reason at any time. Additionally, we may modify these Terms at any time, and changes will be effective immediately upon posting.
Product Information
We strive to provide accurate descriptions of products offered on our site. However, we do not warrant that the product descriptions or other content available on the Site are accurate, complete, reliable, current, or error-free. Colors, sizes, and styles may vary slightly due to screen settings, and measurements provided are approximate.
Pricing & Payment
All prices displayed on the Site are in US dollars and are subject to change without notice. We reserve the right to adjust pricing at any time. We accept payments via credit/debit cards, PayPal, etc. By providing your payment information, you represent that you are authorized to use the payment method.
Shipping & Delivery
We offer shipping to USA. Delivery times may vary depending on your location, shipping method selected, and stock availability. Any estimated shipping times are only estimates and not guaranteed delivery dates. We are not responsible for shipping delays caused by factors beyond our control, including but not limited to customs clearance, natural disasters, or carrier delays.
Return and Refund Policy
We accept returns within 30 days from the date of delivery for items that are unused and in their original condition. You are responsible for the cost of return shipping unless the product is defective or incorrect.
To initiate a return or exchange, please contact our support team at zenprints.shop@gmail.com. Refunds will be processed within 30 days of receiving the returned item. Certain items are not eligible for return, including but not limited to personalized items, candles, phone cases and final sale products.
Privacy Policy
Your privacy is important to us. We collect personal information such as your name, address, and payment details to fulfill your order and provide the best shopping experience. We do not sell or share your information with third parties, except as necessary to complete your order.
Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Zen Prints Shop or its content suppliers. You may not reproduce, distribute, or modify any content from the Site without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Zen Prints Shop and its officers, directors, employees, or suppliers shall not be liable for any damages arising from your use of the Site or purchase of products, including but not limited to direct, indirect, incidental, or consequential damages.
Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The United States and its Territories.
Contact Information
If you have any questions about these Terms, please contact us at:
Zen Prints Shop
Email: zenprints.shop@gmail.com
Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time, and any changes will be posted on this page. Your continued use of the Site after any modifications constitutes your acceptance of the new Terms.