Shipping Policy

Shipping Policy

Processing Time:

• All orders are processed within 3 business days (excluding weekends and holidays) after receiving payment confirmation. You will receive a confirmation email once your order has been processed.

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer various shipping options, including standard and expedited shipping. Shipping costs and delivery estimates will depend on the shipping method selected and your location.
• Please note that delivery delays can occasionally occur due to unforeseen circumstances beyond our control.

Shipment Confirmation & Order Tracking:

• You will receive a shipment confirmation email containing tracking information once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

• Zen Prints Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• Zen Prints Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy:

• We currently ship to US/UK/EU. If you would like to inquire about shipping to a country not listed, please contact us for further assistance.
• Please note that international shipments may be subject to import taxes, customs duties, and other fees imposed by the destination country. These charges are the responsibility of the recipient.

Returns Policy:

• Please refer to our Returns Policy for detailed information about returning items purchased from https://zenprints.shop

Contact Us:

• If you have any questions about our shipping policy, please contact us at zenprints.shop@gmail.com.